Privacy Policy

This Privacy Policy describes how Oneiric Appliances Pvt. Ltd. ("we", "us") collects, uses, and protects the personal information you provide while using our website and webshop.

Information We Collect

• Contact details submitted via enquiry forms: name, phone, email, city, and message.
• Account details for customers who sign up: name, email, phone, and shipping/billing address.
• Order and payment information processed securely through our payment partner, Razorpay. We do not store your card, UPI, or netbanking credentials on our servers.

How We Use Your Information

We use the information you provide to respond to enquiries, process and deliver orders, provide AMC/warranty services, and improve our products and services. We do not sell or rent your personal information to third parties.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us through the Enquire Now form.